Canada has some of the most expensive mobile phone plans in the world, but recent regulatory changes have brought more competition and better options. Most newcomers start with a prepaid SIM card at the airport or a store, then switch to a monthly plan once they have a Canadian bank account. Internet plans from local providers are often cheaper than the major carriers.
Getting a Phone Plan
Step 1: Get a Temporary SIM Card on Arrival
When you land, you may need a working Canadian phone number immediately — for your bank, your employer, or to set up services. The easiest option is a prepaid SIM card available at:
- Airport kiosks (Bell, Rogers, Telus, or resellers)
- Convenience stores (7-Eleven, Petro-Canada, etc.)
- Walmart, Best Buy, or Costco
- Any carrier store in a shopping mall
Prepaid plans typically cost $15–$40/month and include limited data. They do not require a credit check or a Canadian bank account.
Step 2: Move to a Monthly (Postpaid) Plan
Once you have a bank account and some credit history (typically after 3–6 months), switching to a monthly plan usually gives you better value: more data, better speeds, and sometimes free device upgrades.
Canadian Mobile Carriers
Canada has three major carriers and many smaller "flanker" brands that use the same networks at lower prices:
Tip: Public Mobile, Lucky Mobile, and Chatr are among the most affordable options and run on the same towers as their parent companies.
What to Look for in a Plan
- Data: Most newcomers need at least 5–10 GB/month. Unlimited data plans are available but cost more.
- Talk & text: Most plans include unlimited Canada-wide calling and texting.
- International calling: If you call family abroad frequently, look for plans with included international minutes or use apps like WhatsApp, FaceTime, or Viber instead.
- Roaming: Canada has 3 time zones. If you travel within Canada, make sure your plan covers national roaming.
Setting Up Home Internet
Home internet in Canada is delivered by the same major carriers (Rogers, Bell, Telus, Shaw) or by smaller independent ISPs (Internet Service Providers) that often offer lower prices.
Types of Internet Connections
- Cable (Coax): Available in most urban areas. Reliable and fast. Rogers and Shaw are major providers.
- Fibre: The fastest option, available in newer buildings and many urban areas. Bell Fibe and Telus PureFibre are common.
- DSL: Older technology, slower speeds, available in more rural areas.
Typical Monthly Costs
How to Save on Internet
- Shop local ISPs: Companies like TekSavvy, Start.ca, Vmedia, or Distributel often offer lower prices than the major carriers by using their network infrastructure.
- Bundle with TV or phone: Bundles can reduce individual costs, but read the fine print on contract length.
- Negotiate: Don't accept the advertised rate. Call the retention department and ask for a better deal — it often works.
- Check for new customer promos: Carriers often offer 3–6 months at a discounted rate for new accounts.
Comparing Plans Online
Use these free tools to compare current offers:
- CRTC's mobile plan comparison: crtc.gc.ca
- Whistleout.ca — compares current phone and internet plans
- WillowTV.ca — for TV and internet bundles
Example Scenarios
Frequently Asked Questions
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